Veterinary Nurse / Technician

Job Type:
Industry Sector:
Engineering Jobs
Industry Sub Sector:
£30, 000 - £39, 999
South East
Milton Keynes
Milton Keynes
JAM Recruitment
Job Ref:

I'm currently looking for a Technical Product Support Adviser for a 12 month contract based in Buckinghamshire.

Purpose of the role

To service all incoming product and technical enquiries and complaints in order that the Company may provide a high quality, professional veterinary sales support for its products, including case follow up and escalation, as required


Background of Veterinary nurse, veterinary technician, equine or agricultural graduate to ensure balanced skill set within the team. The majority of enquiries originate from veterinary professionals, so knowledge of veterinary practice/treatments and terminology is required.

Competencies/skills/Experience required


• Technical veterinary knowledge gained in a veterinary practice, large animal farming or agricultural environment. (You should possess at least two years’ experience gained in one or more of these areas)
• Able to maintain attention to detail and accuracy in a time pressured environment
• Fully competent in the use of MS Office applications, databases & other systems used for recording data
• Proactive approach to problem solving
• Energetic and resourceful with the ability to initiate and support change.
• At least two years’ experience gained in a veterinary practice, large animal farming or agricultural environment


• Call Centre or Complaints Management experience, ideally within a technical, veterinary or agricultural environment
• Understanding of the principles and concepts of pharmacovigilance
• Technical support or commercial experience gain within the veterinary pharmaceutical industry.

Rate of pay for this position is flexible and dependent on experience.


If you feel this opportunity could be well suited for you, please apply with a copy of your most up to date CV and I'll be in touch to discuss further.

Alternatively, if you feel this opportunity is better suited for someone that you know, family or friend, then please get in touch and provide me with their details. We offer a £200 referral for each person we successfully place into a position, from your recommendation.

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Contact Details:
JAM Recruitment
Tel: 0161 905 8723
Fax: 0845 658 0419
Contact: Anthony Cronshaw

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